When booking flight tickets, customers may occasionally observe what appear to be duplicate charges or a single large pending amount that is subsequently reversed and replaced by multiple smaller transactions. While this may raise concerns at first glance, this is a common practice in airline payment processing and does not indicate any irregular activity on the account.

Airlines often hold a full amount (e.g., for multiple tickets) as a pre-authorization to secure your booking. This shows up as a pending charge. This hold is not a final transaction but a temporary reservation of funds to secure your booking. Example:

After the booking is confirmed and processed, the airline often reverses this full amount and instead charges you separately for each ticket. For example:

This results in the original pending charge being marked as reversed, and the new ticket charges being listed as completed transactions.
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This behavior is controlled by the merchant (airline), not by the card provider or our system. It’s a common process for grouped bookings or when payment is split per passenger or itinerary.

If you're ever unsure about a transaction, feel free to reach out via our Support form for further assistance.