When you activate the Zucchetti ZTravel integration in the Pliant platform, we automatically generate a unique set of sFTP credentials for your organization. You are responsible for securely sharing these credentials with your Zucchetti contact in order to complete the connection.
Follow the steps below to upload the sFTP details to the correct section of the ZTravel interface.
Step 1: Save your sFTP credentials from Pliant
After activating Zucchetti in your Integrations page, you will see a screen titled:
“Please save the following information and share it with Zucchetti”
This includes:
Username
Host
Port
Path to folder
Static part of the filename
File extension
Private key (you must download and store this file securely)
You can click “Copy All” to quickly copy the data, or download the private key file directly.
Step 2: Upload credentials in ZTravel
Go to the ZTravel interface and complete the setup using the following two steps:
1. Upload your private key
Navigate to:
Utilità > Utilità files esterni > Gestione chiavi autenticazione
Upload the private key file you downloaded from the Pliant interface.
2. Configure your sFTP connection
Go to:
Utilità > Utilità files esterni > Configurazione files esterni
Enter the following information:
Username
Host
Port
Path to folder (e.g., /)
Static part of the filename (e.g., pliant-org-id)
File extension (e.g., .csv)
Please ensure this configuration is completed by a ZTravel user with administrative permissions.
Additional Notes
On the Pliant platform, only the organization owner can configure the Zucchetti ZTravel integration.
Pliant cannot access the ZTravel configuration interface directly. You or your Zucchetti consultant must complete this step.
If you need assistance, please contact your designated Zucchetti support contact.