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Common Carrier AD&D (Accidental Death & Dismemberment)

Learn what's covered and how to file a claim for accidental loss of life, limb, sight, speech, or hearing while traveling on a common carrier.

  • What is covered?

    • This benefit provides coverage for Accidental Loss of Life, Limb, Sight, Speech, or Hearing that occurs while riding as a passenger in, entering, or exiting any licensed Common Carrier (such as a commercial airline, train, or bus).

    • It also covers you while traveling to or from the airport, terminal, or station in courtesy transportation or a public-hire vehicle immediately preceding departure or following arrival.

  • What are the coverage limits?

    • The maximum benefit is $500,000.00 for Accidental Loss of Life, Loss of Speech and Hearing, or Loss of multiple limbs/sight.

    • You are covered for 50% of the benefit ($250,000.00) for the loss of one hand, foot, sight in one eye, speech, or hearing.

    • You are covered for 25% of the benefit ($125,000.00) for the loss of a thumb and index finger on the same hand.

  • What is not covered (Exclusions)?

    • Losses occurring while acting or training as a pilot or crew member (except in a life-threatening emergency passenger takeover).

    • Losses due to emotional trauma, disease, pregnancy, childbirth, or bacterial/viral infections (unless the infection is directly caused by a covered accident).

    • Accidents occurring while under the influence of alcohol (intoxicated) or any non-prescribed controlled substance.

    • Participating in parachute jumping, military action, or flying on aircraft engaged in specialized aviation activities.

    • Suicide, attempted suicide, or intentionally self-inflicted injuries.

  • Who is the insurance provider?

    • This benefit is issued and managed by the Chubb Group of Insurance Companies, located at 202B Hall's Mill Road, Whitehouse Station, New Jersey 08889.

How to Claim

To file a claim, please visit the dedicated claims portal at https://pliant.claimservicing.com/ccadd


Tip: Please reference Policy Number 9912-24-81. You will need to provide notification of your claim within 20 days of of the accident or loss, or as soon as reasonably possible. Be prepared to provide your travel itinerary, a police report confirming the accident, an account statement showing the last 4 digits used to purchase the fare, and a copy of the death certificate if applicable.


Policy Document

For full terms, conditions, and coverage details, please reference the official policy document below:

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