What is covered?
This benefit reimburses you for damages caused by theft or collision up to the Actual Cash Value of most rented cars.
It covers valid loss-of-use charges imposed and substantiated by the auto rental company, administrative fees, and reasonable and customary towing charges to the nearest qualified repair facility.
Rental periods of fifteen (15) consecutive days within your country of residence, and thirty-one (31) consecutive days outside it, are covered.
What are the coverage limits?
Coverage reimburses up to the Actual Cash Value of rental vehicles with an original manufacturer's suggested retail price of up to $75,000.00 when new.
What is not covered (Exclusions)?
Damage to any other driver's car, or the injury of anyone or anything inside or outside the Rental Vehicle.
Certain vehicles are excluded, including expensive, exotic, and antique cars; cargo vans; trucks; motorcycles; mopeds; limousines; and recreational vehicles.
Theft or damage due to intentional acts, alcohol/drugs, illegal activities, wear and tear, or off-road operation.
Rental transactions that originated in Israel, Jamaica, the Republic of Ireland, or Northern Ireland.
Who is the insurance provider?
This benefit is issued and managed by the Chubb Group of Insurance Companies, located at 202B Hall's Mill Road, Whitehouse Station, New Jersey 08889.
How to Claim
Important First Step: You must use your eligible card to initiate and complete your entire car rental transaction and decline the rental company's collision damage waiver (CDW/LDW) option for this benefit to apply.
To file a claim, please visit our dedicated claims portal at: https://pliant.claimservicing.com/rental-car
Tip: Please reference Policy Number N18135875. You should report the theft or damage as soon as possible but no later than forty-five (45) days from the date of the incident. Be prepared to provide a copy of the accident report form, initial and final auto rental agreements, the repair estimate and itemized repair bill, an account statement showing the last 4 digits used for the transaction, and a police report if obtainable.
Policy Document
For full terms, conditions, and coverage details, please reference the official policy document below: