Pliant offers several ways to upload receipts to transactions.

Receipt files can be uploaded easily to a card transaction via the web app by clicking the red "Upload missing receipt" button or dragging and dropping a receipt file into the surrounding area. This can be done by either the cardholder or any other user with access to the admin app.

Similarly, in the mobile cardholder app, it is possible to upload a PDF from your phone's file directory or choose a picture from the gallery. Additionally, it is also possible to take a picture of a paper receipt directly from a card transaction with the Pliant mobile app.

The most convenient way to upload receipts for card transactions to Pliant is using the receipt inbox feature. As part of this feature, every Pliant customer organization gets a unique email address to which receipt files can be forwarded. You can find the receipt inbox email address in the header of the Pliant web app.

Once a file has been sent to this email address, Pliant will attempt to automatically match and attach it to the correct transactions. The receipts must be in *jpg, *png, or *pdf format and must be up to 5MB in size.

The matching usually completes within a few minutes but can take up to 48h. In case a receipt could not be matched to a transaction, the sender will be notified via email.

Once a receipt has been matched with and added to a transaction, a little blue triangle in the top right corner of the receipt section will indicate that the receipt was automatically added via the receipt inbox feature.