Managing receipts for card transactions
Updated over a week ago

By default all card transactions require uploading a receipt. If a transaction is missing a receipt, it will be flagged accordingly in the "Transactions" page. A counter at the top of the "Transactions" page provides the count of transactions currently missing a receipt for the organization.

Downloading, rejecting, and deleting receipts

Account owners, admins, and accountants can view, download, reject, and delete uploaded receipts in the admin app.

To view a transaction's receipts, click on the transaction in the "Transactions" page and then click on the receipt thumbnail. A larger image of the receipt will be displayed on the left hand side. The receipt can be downloaded, deleted, or rejected by clicking one of the three buttons on the right hand side. If the receipt is rejected, the respective cardholder will receive an email with the reason for the rejection and reminder to upload the corrected receipt.

Receipt settings

Some organizations may be using other applications for managing card transaction receipts. If that is the case, owners or admins can turn off missing receipt flags and notifications for the organization by navigating to the "Receipts" page in "Organization Settings".

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