Transaction Review
Updated over a week ago

This feature empowers companies to effectively review employee transactions and flag them if they do not comply with expense policies. With Transaction Review, you can ensure greater financial control and security within your organization.

Activation and Configuration

To get started, activate the Transaction Review module under Settings > Modules. Once activated, you can choose the review criteria and options that suit your organization's needs.

By default, all transactions made after the 1st of the current calendar month require review. You can tailor this by activating “Limit Review to transactions assigned to teams”. As a result, unassigned transactions will not require a review and will not be marked as such. You can also choose to deactivate the feature for specific teams in the Teams page.

If you enable the "Mandatory Review For Export" option, transactions can only be exported to your accounting system after prior approval.

Review Process

Team Managers:

In the Cardholder App, Managers can review transactions assigned to their team by clicking on the Needs Review tab under Transactions. Here's how the process unfolds:

Approving transactions: In the list, managers will see all transactions of their team that still require a review. Clicking on approve will change the review status of the transaction and remove it from the managers's Needs Review to-do list.

Flagging Transactions: If a transaction requires further attention, managers can flag it. They can also add explanations in the note field. A flagged transaction will disappear from the Needs Review tab as well.

Changing Transaction Status: Managers have the ability to approve a flagged transaction or flag an approved one, maintaining flexibility in the review process.

Resetting Reviews: If needed, managers can reset the review status of a transaction to “Needs review”.

Note: Make use of our multi-select functionality to easily approve or flag transactions in bulk.

Admins and Owners:

The Needs Review tab in the Admin App presents all transactions from your organization that require a review. Easily find relevant transactions by applying the available filters.

Admins and Owners can use this tab to review

  • Transactions on behalf of the team managers

  • Transactions of team managers themselves

  • Transactions without teams

Flagged transaction followup

Once a transaction is flagged, communication within the team occurs outside our platform. This allows for seamless collaboration and resolution of flagged issues.

User Roles and Review Eligibility

This feature caters to three user roles: Managers, Owners, and Admins. Admins and Owners can review all transactions, including their own. However, Managers cannot review their own transactions; they can only review those of their team members. Admins and Owners review transactions within the Admin App under Transactions.

Note: When the manager review their teams transactions the admins and owners can in turn review managers transactions and transactions without teams in the Admin App under Transactions.

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