Overview
Our multi-account functionality allows organizations to set up multiple accounts with separate billing settings tailored to their unique business needs. This feature is ideal for customers who want to implement different billing accounts for different card groups, for example, different branches of the same legal entity.
For now it is only possible to fund these accounts via wire transfer, but we are working on offering credit lines in the near future.
Note that you need to be on our Standard or Custom Plan to use this feature. Once we have given you access to the feature, an owner or admin of the organization can activate it via Settings -> Modules.
How to create an additional account
With the feature enabled, additional card accounts can be created via a new "Accounts" tab.
Click on "Accounts" in the left hand navigation bar.
Click "Create account".
Enter an account name and click "Create account".
You will receive an email when the account has been activated and you can top up money.
Top up money by clicking the "Top up" button.
NOTE: For now you can only fund additional accounts with a bank transfer. We will soon also offer credit lines for additional accounts.
All accounts created when this feature module is enabled will have the same billing and settlement currency. If you wish to create accounts with different currencies, you need to first enable the Multi-currency billing feature module. This article describes how this feature module works and how it can be enabled.
When both feature modules are enabled, currency must also be selected when creating an additional account.
How to issue cards
When you have created several accounts for your organization, you need to choose under which account to issue issue or request future cards. For now it is not possible to switch a card from one account to another.
NOTE: Pliant monthly fees are charged with a card issued under your main account. Therefore, please make sure that your main account is sufficiently funded over time to allow for these charges.