Your Pliant login credentials are an essential tool for using Pliant’s card- and payment services. For the same reasons, they are high-value targets for criminals, who attempt to steal your credentials in order to get access to your funds and credit card information.
This article will help you identify common fraud and phishing scams, and will teach you how to protect yourself when accessing Pliant’s services.
Fraud types
Search engine scams
Search engine scam is when criminals buy ads for the phishing site on search engines in an attempt to lead users to a spoofed Pliant Login website.
In the example below, you can see that the Sponsored ad is actually a phishing page, and it can appear at the top under “Sponsored” when searching for “Pliant” or “Pliant Login”. Do not login to Pliant’s customer portal using Sponsored ads.
The phishing site itself can be an identical copy of the real Pliant login site, but the address is not the same.
When login to Pliant’s services, always use the official URL by writing it manually on the browser, or save Pliant’s page as a favorite or bookmark it to access our official site easily and quickly.
Phishing and smishing
Phishing is when a scammer sends fraudulent emails in an attempt to steal confidential information from the victim. Smishing is the same, but with text messages.
Often the messages appear to be sent by the real company itself, or sometimes the scammers can pretend to be the police, tax office, or other types of authority. The messages will often ask the victim to click on a fraudulent link, and insert your login credentials to a legitimate service, which will then be stolen by the scammers.
It’s important to never click on any links in emails or SMS messages, and enter login credentials, or any other types of personal information.
Vishing
Vishing is voice phishing, which is when the scammers call the victim on the phone, and pretend to be the representative of an authority (e.g. police, tax authority, social security etc.), a company, or a bank.
The aim of the call is to get the victim to complete an action for the scammers, for example to give their login credentials to a bank or Pliant’s service, transfer money to the scammers, or even buy some gift cards, and give them to the scammers.
Pliant or the authorities will never ask for your login credentials on the phone. Never reveal these or other types of login or banking credentials over the phone, even if the caller demands it, claims it to be an emergency, or threatens serious consequences.
How does credential phishing work?
How to protect yourself when using Pliant’s services
Please pay special attention to the following points when logging in:
Official URL:
Only log in via the official URL
When accessing from the browser, save the official URL as a bookmark or as a favorite, so you can easily access our official webpage in the future.
Verify the address in your browser’s address bar, checking for correct spelling and ensuring there are no unusual additions.
Do not use search engines to find our login page, as phishing websites may appear in search results!
Secure Connection:
A secure connection can be identified by the padlock icon in the address bar and the “https://” prefix in the URL.
NOTE: A secure connection itself does not guarantee that the webpage is real, just that the connection is protected!
Do Not Share Your Login Credentials:
Login credentials are personal. Do not share the login credentials, passwords or MFA devices with others.
We or the authorities will never ask for your username, password or other sensitive information via email, phone, or SMS.
Be Cautious with Emails and Links:
Do not open attachments or click on links in unexpected or suspicious emails. If in doubt, please contact our support team.
Use Pliant mobile app:
We recommend that you use the Pliant mobile app for our services.
This way, you can be sure that you’re logging in to the correct services.
Report Suspicious Activity:
If you detect any phishing attempts claiming to be from Pliant, please inform us immediately. We can only take actions against scam attempts we know.
If you suspect that you have fallen victim to a phishing website or notice any unusual activity, please change your password immediately.
Additionally, have your company and user account checked by an admin or owner within your company and, if necessary, have it suspended.
Check latest users, cards and payments to identify if a new card has been issued by an unauthorized party, or if any unauthorized payments were made from existing cards. Terminate any card that has unauthorized transactions to prevent them being used in future frauds.
Of course, we are happy to assist you with any questions you may have. You can reach us anytime via our contact form.