The transactions you are doing with your Pliant credit card can be declined for various reasons.

The transaction detail window on the transactions page shows the decline reason, its explanation, and actions you should take.

The following reasons can lead to declined transactions:

We always send emails and notifications to cardholders when their transactions are declined.

For the decline reasons that require the admin involvement overcome, such as "Card transaction limit exceeded" or "Monthly card limit exceeded," we also send an email to the admin as soon as the transaction is declined. We provide to admin to get aware of the reason and get action as quickly as possible.

Please contact our customer support directly if you see an unexpected decline.

Declined transactions don't affect the organization's available balance and credit card balance.

Declined transactions don't appear on the Accounting export page because those transactions are never confirmed in reality. So you cannot export them to the accounting systems.